| Issue |
First Contact
(Best Person to Help) |
Next Contact
(Issue Not Resolved) |
Final School Contact
(Issue Not Resolved) |
| Academic Issues |
| Conference Request |
School Counselor |
Grade Level Administrator |
Principal
Dr. Paul Wilhite |
| Course Recovery |
School Counselor |
Grade Level Administrator |
| Curriculum Questions |
Teacher or Dept. Chair |
Grade Level Administrator |
| ELL Issues/Needs |
ELL Compliance
Amy Orseno |
Grade Level Administrator |
| ESE Issues/Needs |
ESE Contact
Jennifer Miller |
Grade Level Administrator |
| Grades (Classroom) |
Teacher |
Grade Level Administrator |
| High School Planning |
School Counselor |
Grade Level Administrator |
| Schedule Request |
School Counselor |
Grade Level Administrator |
| Skyward Access |
School Counselor |
Grade Level Administrator |
| Testing Questions |
Amy Orseno |
Grade Level Administrator |
| Records/Transcript Request |
Nan Bressler |
Grade Level Administrator |
| 504 Issues |
School Counselor |
Grade Level Administrator |
| Non-Academic Issues |
| Athletics |
Team Coach |
Athletic Director
Coach Kevin Neff |
Principal,
Dr. Paul Wilhite
|
| Bullying |
Any Teacher or Administrator |
Grade Level Administrator |
| Business Partners |
Dean
TBD |
School Secretary
Debra Jones |
| Clinic, Medicine |
Nurse
Kelly Pfeiffer, LPN |
Grade Level Administrator |
| Clubs |
YMCA |
Grade Level Administrator |
| Discipline |
Teacher or Dean |
Grade Level Administrator |
| Facility Issues |
School Secretary
Debra Jones |
Assistant Principal
TBD |
| Fundraiser or Purchasing Issue |
Teacher or Club Sponsor |
Bookkeeper
Marva McCoy |
| Laptop Issues |
Tech Support Rep
Jessica Samaroo |
Grade Level Administrator |
| Library Books |
Media Specialist
Angela Michael |
Grade Level Administrator |
| Lunch Accounts |
Cafeteria Manager
Jenny Perez |
Grade Level Administrator |
| Mental Health |
SAFE Coordinator
Cherrie Rauls |
Grade Level Administrator |
| PE Lockers |
PE Teacher |
Grade Level Administrator |
| School Volunteers |
Amy Orseno |
Grade Level Administrator |
| Social Media Issues |
School Counselor or Dean |
Grade Level Administrator |
| Yearbooks |
Sponsor
Shontai Baca |
Grade Level AP |
| Other Issues (Student Related) - Off Campus |
| Transportation |
Dean
TBD |
OCPS Transportation |
Principal,
Dr. Paul Wilhite |
| Law Enforcement Questions |
Resource Officer
Travis Washington |
School Police Department |